These purchasing policies set forth the conditions and terms applicable to all services and payments made to BIM Soluciones S.A. By making a payment to our agency, you are accepting and agreeing to comply with these purchasing policies. Please take a moment to read this information carefully.

No refunds: BIM Soluciones S.A. does not offer refunds under any circumstances. This applies to all contracted services, including, but not limited to, digital marketing strategies, online advertising, web design, application development, social media management and consulting.

Commitment to quality: We strive to deliver high quality services and satisfactory results to all our clients. Before engaging our services, we encourage you to research and understand our offerings to make an informed decision.

Customer Responsibility: It is the client’s responsibility to provide accurate and complete information about their digital marketing needs and objectives. Any error, omission or change in the requirements provided by the client will not be the responsibility of BIM Soluciones S.A. and will not result in a refund.

Cancellation of services: If the client decides to cancel the contracted services before the end of the agreed term, no refund will be made for unused services. However, we are committed to work closely with clients to seek alternative solutions and adjust services as necessary.

Modifications and changes: BIM Soluciones S.A. reserves the right to make modifications or changes to the contracted services if necessary, provided that the client is notified in a timely manner. These changes will not result in a refund, but we will strive to maintain the expected quality and results.

Exceptions: In exceptional cases and at the discretion of BIM Soluciones S.A., credit notes may be considered for future services. These situations will be evaluated on a case-by-case basis, and the final decision rests with the agency.

By making a payment to BIM Soluciones S.A., you agree to these payment policies and understand that no refunds will be issued for any reason, unless otherwise specified in the exceptions listed above.

We strongly recommend that you read our refund policies before contracting our services. If you have any questions or concerns, please do not hesitate to contact our customer service team, who will be happy to assist you.

Thank you for choosing BIM Soluciones S.A. for your digital marketing needs. We look forward to providing you with quality services and successful results.

Sincerely yours,

BIM Soluciones S.A